Here to Help
In this section we are addressing frequently asked questions involving memorials, services, and products. If you have a question that is not covered on this page please send us an email and we would be happy to be of assistance to you.
FAQ
How long should I wait before purchasing a memorial?
There is no set time that you should wait. Some people are able to make a decision within a few days and others will take months. When you feel comfortable to talk about your ideas and are able to make a confident decision, you are ready.
What type of guarantee comes with a memorial?
Grassland Memorials provides each client with a Perpetual Bonded Guarantee which is one of the best guarantees in the monument industry. We also provide references at your request and you can view our customers’ comments album located in the store or on this website under the menu heading “Customers”. You should always ask what type of guarantee is offered before you purchase a monument from any retailer.
How long does it take to complete a monument?
There are a few factors involved in what effects the completion date such as weather and time of year.
With having a large inventory and a full time shop it would normally take 6-8 weeks from the date of the order.
If you were to choose a monument in stock and would like it to placed in the cemetery for a special occasion like a family reuninion, we have been able to have them installed within 1 week
How much do memorials cost?
The main components that go into the cost of a monument is the type of granite used, size, finish, design or carving and the cemetery fees if any that are specific to your cemetery. The simplest memorials may start around $500 while a family monument can range from $1500 to $5000 and up.
How do I know I’m making the right choice in purchasing our families memorial?
Your monument purchase is a major purchase and should be a family decision. At Grassland Memorials we want you to feel well informed of all your options. We spend an unlimited amount of time with each family dedicated to designing a memorial to fit your budget, your needs and any future needs. Always ask for either a scaled computer drawing, or a full-size drawing that you can approve. You should have more several to chose from.
With all the brochures and letters I received how can I be sure to do business with the right company?
At Grassland Memorials we feel you will know when the time is right, the company that you are dealing with must be knowledgeable, professional, and willing to take the time to listen to your needs and concerns. Anyone who attempts to pressure you into a quick decision based only on price, arrives at your doorstep, or calls a few days after your family’s funeral and urges you to make a hasty decision, does not have your best interest in mind.
Why does the cemetery require a foundation under the monument?
The foundation of the monument is usually placed just ahead of the actual grave so your monument isn’t sitting on the disturbed ground. The foundation is what keeps your monument nice and straight and if positioned at ground level, allows the caretakers to mow the grass close to your monument without having to do any trimming.
My cemetery will only allow me to place a flat bronze or flat granite marker. Why is this?
Some cemeteries will only allow flat markers. Most of these cemeteries are Memorial Garden type cemeteries. At the time the thought was that this appearance would give you a park-like setting and would be easier to maintain. Most of these cemeteries are now planning upright memorial sections because people find flat graves difficult to locate especially in the winter time and people tend to prefer an upright or pillow style monument as it gives them more capability to customize their own family memorial.
We hope this information is helpful for you. Please keep in mind the rules and regulations differ from cemetery to cemetery. We would be pleased to contact your cemetery to verify your regulations for plot layout and size restrictions. Before you make your final decision please allow us the opportunity to review any quotation you receive. We can help determine if you are receiving the highest value for the dollars you are spending.
